Frequently Asked Questions
Will you use aftermarket parts or OEM parts to repair my vehicle?
When your car needs a repair, we’ll work with you and the insurance company to determine what’s best for your vehicle. If they ask us to use an aftermarket or used part that doesn’t meet our quality standards, then we’ll tell them why it won’t be up to par so they can utilize another option instead. We also try price matching parts from OEM dealers as often as possible!
Can you fix other, unrelated damage while my vehicle is there?
How long is the Warranty on the collision repairs and the paint job?
Will you inform me when my vehicle is complete?
Am I able to keep any of the old parts from my vehicle?
How does the payment process work if a third party is paying for my collision repairs?
If I receive a check from the insurance company, do I keep it, or give it to you?
What if more damage is found to my vehicle?
When do I pay?
If I am involved in an accident and it is someone else’s fault, do I inform my insurance?
Accident Pros Inc.
17 E 200 S
Brigham City, UT 84302